HELP CENTRE

Frequently Asked Questions

Everything about naming your price, free worldwide shipping, duties, delivery and returns — in one place.

Naming your price

What is FashionBid?

FashionBid is a name-your-price store for corsets and fashion. Instead of paying a fixed price, you make an offer — our AI agrees a fair number with you on the spot, and you check out at the price you named. No discount codes, no checkout surprises.

How does naming my price work?

Open the chat on any product and make an offer. Our AI replies instantly with a yes or a counter. Once you agree on a number, the item is added to your bag at that exact price. Repeat for anything else you like, then check out together.

Do I really pay the price I name?

Yes. The price you agree in the chat is the price you pay at checkout — nothing is added back on. What you name is what you pay.

What if my offer is too low?

The AI will come back with the best price it can do rather than just rejecting you. You can accept that counter, adjust your offer, or walk away — there is no obligation.

Can I bid on more than one item?

Absolutely. Each item is negotiated on its own and added to your bag at the agreed price. When you are ready, you check out for everything in one go.

Shipping & duties

How much is shipping?

Shipping is free worldwide on every order — no minimum spend, wherever you are.

Will I have to pay customs, duties or taxes on delivery?

No. We ship on a delivered-duty-paid basis and cover duties and taxes for you, so there are no extra customs charges waiting when your order arrives.

How long does delivery take?

Orders are delivered within 10 to 14 working days. Sundays are not counted as working days. You will get a tracking link by email as soon as your order ships.

Do I get tracking?

Yes. Once your order is dispatched we email you a tracking link so you can follow it all the way to your door.

Where do you ship from?

Your order is dispatched by our parent company, Corset Wholesale Ltd — an established corset manufacturer and wholesaler — and shipped directly to you worldwide.

Returns, sizing & quality

What is your return policy?

If something is not right, you can return it within 14 days of delivery for a refund or exchange, provided it is unworn and in its original condition. Email our team and we will guide you through it.

How do I choose the right size?

Each product page has a size chart. For corsets, measure your natural waist and pick the size that matches — corsets are designed to cinch, so order your true waist measurement rather than sizing down. If you are between sizes or unsure, message us before you order.

Are your corsets good quality?

Yes. Our stock comes from Corset Wholesale Ltd, a specialist corset maker with years in the trade, so you are buying genuine, quality-made pieces — just at a price you name.

Payment & support

Is checkout secure?

Yes. Payments are processed through Shopify's encrypted checkout. We accept major credit and debit cards and other popular payment methods, and your details are never stored by us.

Can I change or cancel my order?

If your order has not shipped yet, email us as soon as possible and we will do our best to update or cancel it. Once it is on its way, the return policy applies instead.

How do I contact you?

Email us at support@fashionbid.co — we usually reply within one working day. You can also use the chat on any page.

About FashionBid

Who is behind FashionBid?

FashionBid is run by Corset Wholesale Ltd, an established corset manufacturer and wholesaler. We built FashionBid to clear quality stock directly to customers at fair, customer-set prices — with free worldwide shipping and duties paid.

Still have a question? We usually reply within one working day.

support@fashionbid.co